SkillBuildup Interview terms

SkillBuildup Interview runs practice interviews with an AI interviewer that speaks with you, then gives you a written feedback report. It's for practice only.

We're not connected with, or endorsed by, the Union Public Service Commission, any state public service commission, any bank, Kuwait's Civil Service Commission or any employer. Their real interviews may differ from ours.

You need an account to use the service, and it's for you alone: don't share it or let others interview on it. You're responsible for what happens on your account. The service is for people aged 18 and over; if you're younger, use it only with your parent's or guardian's permission.

• Interviews are paid for with credits, bought in packs. One credit is one interview of up to 30 minutes. Extreme mode, which adds a review of your recording, uses 2 credits.
• UPSC Personality Test interviews use separate UPSC credits.
• Credits expire 1 year (365 days) after purchase. They can't be transferred to another account or exchanged for cash, except as a refund under §4.
• Prices are shown before you pay and include any tax. Packs available, and their prices, depend on your country.
• Payments are processed by Stripe, which acts as the reseller for these purchases and issues your receipt. Stripe's own terms also apply to the payment.
• In Kuwait, prices are shown in KWD but charged in US dollars. Your bank converts the charge and may add a fee, so the final amount can differ slightly.

• Unused credits can be refunded until they expire. Ask using the form below, from the email address you sign in with. We refund each unused credit at the price per credit of the pack it came from: for example, 2 unused credits from a 3-pack refund two-thirds of what you paid.
• Expired credits can't be refunded.
• A started interview uses its credit and isn't refunded, even if you didn't use all 30 minutes. A paused interview can be continued instead (§5).
• If something goes wrong on our side and an interview can't go ahead, tell us and we'll restore the credit.
• You can also ask Link, Stripe's service that sold you the credits, through the support link on your receipt. If Stripe refunds a purchase, or a payment is reversed through your bank, the credits it paid for are removed from your account.
• Refunds go back to your original payment method through Stripe. They usually take 5–10 business days to appear, depending on your bank.
• This doesn't limit any refund rights you have under the law where you live.

Each interview has up to 30 minutes of interview time. You can pause it, and if your connection drops or you leave the page it's paused for you. A paused interview can be continued within 24 hours, up to 5 times, with the time it had left. After that it's scored with what you said so far.

The interviewer, the scores and the feedback are produced by AI. They can be wrong, incomplete or inconsistent, and they're not professional, career or legal advice. A good score here doesn't mean you'll pass a real interview, and we don't promise any result.

Don't misuse the service: no trying to break or overload it, get around its time limits or payments, use it for anything unlawful or abusive, or copy it with automated tools. We may suspend an account that does, and refund any unused credits.

Your answers, transcripts and uploaded resume stay yours. You let us process them only to run the service for you, as our privacy notice explains.

We work to keep the service running, but it may sometimes be unavailable or not work as expected. As far as the law allows, the service is provided as it is, and our total liability to you is limited to what you paid us in the 12 months before the claim.

We may update these terms; the effective date above will change, and continuing to use the service means you accept the update. These terms are governed by the laws of the State of New Jersey, USA, without limiting consumer protections you have where you live.

Questions, refunds or problems? Send us a message below.